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Snapshots of all users in the JustCall daily report

When JustCall daily reports are sent to the user, they are only able to see the seven-team members' snapshots on the phone number request, and it would be beneficial if snapshots of all team members could be added to the email
Guest 2 months ago in Others 0 Needs review

Prioritizing Personal Inbox at the Top

Use Case: Currently, users with a large number of shared inboxes have to scroll significantly to find their personal inbox in the list. This affects efficiency, as accessing the personal inbox quickly is crucial for managing individual conversatio...
Guest 2 months ago in Others 1 Already exists

Mobile app connectively to significantly improve

the app is shocking, never connects
Piers Backhouse 2 months ago in Others 0 Needs review

Create an Option to Edit/Save Contact from the SMS thread of a Contact in iOS

Hi Team, Currently, the option to save/edit a contact from the SMS thread of a particular contact is Available on Android JC Mobile App but not on iOS which makes it difficult for us to SAVE the contact and would require to follow additional steps...
Piers Backhouse 2 months ago in Others 1 Needs review

JustCall as default dialer

The user would like the feature where they can enable the JustCall as the default dialer on their android device.
Guest 2 months ago in Others 0 Needs review

Bulk download invoices

Hi Team, There should be an option on the UI to bulk download invoices for specific durations.
Guest 2 months ago in Others 0 Needs review

Hourly Call Activity Analytics

I appreciate the existing analytics features in JustCall, especially the breakdown of outbound, inbound, and missed calls. I wanted to suggest an enhancement that could be valuable for managers monitoring agent performance. Would it be possible to...
Guest 2 months ago in Others 0 Needs review

Team member be able to view live calls on the Dashboard without SMS's being accessible to the other team members

Detailed Explanation of the Request: We changed the scope of the role (To all team members) so that all the team members can have access to view the live calls on the dashboard, but this change now displays all the SMSs in the team to all the team...
Guest 2 months ago in Others 0 Needs review

Select default audio device on the mobile app

The user wants to select the default audio device on the mobile app, so every time the call comes in, it will either be answered in speaker or the earpeice.
Guest 2 months ago in Others 0 Needs review

E-mail Notifications for Tags

The user would like to receive an email notification immediately after being tagged in a note. This will ensure they don't miss anything important
Guest 2 months ago in Others 0 Needs review