Others

User states that they want each option on the IVR to have working hours which are linked to the user group rather than the ivr as Option 1 (which routes to sales) needs different hours to Option 2 (which routes to CS as they feel this is more effe...

We are trying to get a comprehensive reporting on our Abandon/missed call rates for each of our just call numbers and trying to identify where the abandons happen, is it during the ivr before the system can transfer the call to an agent is it beca...

I would like to expand the widgets in size from up to down. Currently, I can only extend them sideways, and that's not enough due to the long list of users—I have more than 60 members on our team. I want it to display the Team Member Analytics wit...

For the scheduled calls that show in the calendar when we click on the call, the contact information associated should be visible so that it's easy to navigate.

Being able to add multiple types of users or plans on one Account

This would help people who have eye issues. Can we add possibly add this feature?

As of now, the "Add note" is only available under "All" logs and "Missed call" logs but not under "Voicemail" logs. Adding this option would enable adding any notes if required for voicemails.

The user is requesting a dark mode for JustCall.

The calls logs default time duration should not be for today and can be for a week, as this has to setup manually which is not comfortable for the users.

Require the ability to place calls by a call button through the user's web application through an API. The User wants to be able to place a call through a call button (click-to-call icon) within his own developed web application.