Others

Title: Feature Request – Visual Notification for New Voicemail in Desktop App Description: Currently, the JustCall desktop app does not provide a real-time visual notification or alert when a new voicemail is received. Users are required to manual...

User would like to request the addition of an "Analyst" user role at no charge, specifically designed for read-only access to analytics and performance data. This would be instrumental in helping them manage and optimise their account more effecti...

Users should have the option to choose whether they can share contacts. If they can, they should also be able to select which team member they would like to share the contact with. We receive numerous queries about how to do this. This feature cou...

Detailed Explanation of the Request: Currently, the system does not allow the use of hyphens (-) when editing the Name/Title of a number. This restriction was introduced after an earlier issue tracked under JIRA: VOICE-5448. However, this is now i...

The user would like to see who the call was transferred by on the mobile app as well as it shows on the browser.

The user would like an option, where he can view all teh outbound and iunbound calls made to a contact including the one's from Justcall as well as from Sales dialer in the same place.

This idea will benefit all the teams, especially ones with a large number of team members. It would be great to be able to see working hours for a list of users and change them in bulk. This would save a lot of time when checking or updating large...

If there is a set of pre-sales modules in the Zoho CRM with Client details and the details of the scheduled meeting. It has to call the client and confirm the appointment with the client over the call, and then update the same on the module.

It would be helpful if there was a feature where an admin can change the availability status of an agent or a team member if they forget to change the availability. This helps in the scenario where the agent is not available on the system.

It would be great if we could have an option to change the Picture on the click to call Website Call Button instead of the regular agent default pic. FYR: https://app.justcall.io/call-now/pim