All ideas

The user has a phone number that is assigned to them and he has set up a SIP phone, but when the extension is dialled it does not ring on the SIP phone. Currently, we do not have that feature available and the user seemed to be disappointed and is...

When clicking inbox under SMS it has a limited search function on the top right. However, when I click on a message and all the messages move to the taskbar on the leftside I can no longer search. If I want to search I have to click the inbox again.

What if the click-to-call button color can be changed to the customer's liking?

Currently, we're sending out SMSes, but we do not see any delivery rates.

Currently, the customer wants to check for replies on MMS through Zapier workflows. We only offer this for SMS at the moment. Use-Case: The customer sends out MMSes and they have set up a workflow to "check for replies to their MMS", if the condit...

Hi Team, In predictive dialer, once the client answers the call and starts to greet, there is a weird beep sound in the line that feels irritating. When tested with auto dialer, there is no beep sound. Is it possible to disable that beep?

They want the option to be able to download the last user login time and date. They need to regularly track license usage counts to optimize cost

Need to auto-archive all messages that reply with a STOP so that the inbox is not cluttered

There's no native integration currently to the sales functions of Dynamics.

In the user interface, it's not possible to determine if the call recording toggle was activated or deactivated during the call. It would be helpful if this info can be viewed in the call details section of the call logs.