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Customer Workspace Ideas Portal
Status Needs review
Categories Voice
Created by Guest
Created on Mar 18, 2025

Specify if it's a transfer call or a direct inbound call

When we direct a call to another JustCall user or JC number, we don't mention whether it is a transferred call or a direct inbound call from the customer on any platform, be it a web dialer, desktop app, extension, or mobile app.

Below call was a direct transfer call but no details were specified on the dialer and it goes for all the platforms.

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