Skip to Main Content
Customer Workspace Ideas Portal
Status Needs review
Categories Sales Dialer
Created by Almeen Siddique
Created on Mar 25, 2025

Show company name along with the contact name in Sales dialer before dialing.

The user wants the Company name beside the contact name that is being dialled in the Sales Dialer. I did suggest that, once the call is answered, the name of the company can be seen in the right-hand column. However, they prefer it being beside the contact even before it is answered.

Use-case: It would greatly benefit the Sales Team to know which company they are calling before the call begins. This information can help them tailor their approach during the conversation. Since they reach out to a wide range of companies, from well-known larger corporations in the marketing sector to very small businesses, sometimes with just one employee, having the company name readily available would be a significant advantage prior to the call.

Expectations: To display the company name alongside the contact name while dialing, before the call is answered in the Sales Dialer.

  • Attach files