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Customer Workspace Ideas Portal
Status Needs review
Categories SMS
Created by Almeen Siddique
Created on Mar 29, 2025

Avoiding duplicates while uploading the Bulk Campaign contact list

As of now, when we upload a contact list in the Bulk SMS campaign, it does not check for duplicate contacts and adds all the phone numbers from CSV to the campaign list. This led to a problem where multiple duplicate messages were sent to one contact number, and unnecessary charges were levied.

To avoid this - we should not allow uploading duplicate contacts in Bulk SMS contact list.

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