The user requests that reports include the following fields when available: Name, Email, Phone Number, Notes, Disposition, Business Name, Business Service, Website, and Address.
The request is for the implementation of a filter feature within the View Contacts section under the Campaign tab and in the Call Logs. This filter would provide the ability to sort and view contacts based on the following criteria: To Be Reattemp...
Show company name along with the contact name in Sales dialer before dialing.
The user wants the Company name beside the contact name that is being dialled in the Sales Dialer. I did suggest that, once the call is answered, the name of the company can be seen in the right-hand column. However, they prefer it being beside th...
Almeen Siddique
18 days ago
in Sales Dialer
0
Needs review
Title: Umbrella Setting for Timezone-Based Calling in Sales Dialer
Currently, in the Sales Dialer's Timezone-Based Calling feature, users must manually configure calling windows for each country. This can be cumbersome when the majority of countries need to follow a standard calling window, such as 9 AM to 6 PM (...
Siddhant
about 2 months ago
in Sales Dialer
1
Future consideration
When calling prospects, we only see the name of the person and company/notes pre added. With AI now available and company name already populated, a prompt should auto run to uncover more information. This would run as Trigger - call connected. Pro...
Custom Role Permissions and Scope definition for Sales Dialer as well
Customers need specific permissions from the sales dialer to be available to a set of team members. For example, sales dialer call logs visibility without full admin access.
Almeen Siddique
11 days ago
in Sales Dialer
0
Needs review
Need drag-and-drop feature in the Sales Dialer UI to rearrange dispositions
The user wants an option to rearrange dispositions in the Sales Dialer settings. Right now, there is no way to organize them, except by deleting and adding them again, which takes a lot of time. They need the ability to sort or move them alphabeti...
Guest
about 2 months ago
in Sales Dialer
0
Needs review
Populate the number for the complete or reschedule options for tasks. This is only possible for Skip
JustCall is currently integrated to Hubspot When running list of tasks to call, the number is removed from the dialer after completing the task > If you choose Complete or Reschedule, the number is no longer pre-filled on the dialer whereas thi...
Guest
about 1 month ago
in Sales Dialer
0
Needs review
Modify Mandatory Call Disposition Behavior to Exclude Call Rating Requirement
Description: When the Mandatory Call Disposition setting is enabled in the Sales Dialer, users are required to select both Call Disposition and Call Rating before they can proceed. However, some users do not utilize the Call Rating feature and wou...
Siddhant
about 2 months ago
in Sales Dialer
0
Needs review