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Sales Dialer

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Include Key Contact Fields in Campaign Reports

The user requests that reports include the following fields when available: Name, Email, Phone Number, Notes, Disposition, Business Name, Business Service, Website, and Address.
Guest 3 days ago in Sales Dialer 0 Needs review

Adding Filters for Reattempts on Sales Dialer

The request is for the implementation of a filter feature within the View Contacts section under the Campaign tab and in the Call Logs. This filter would provide the ability to sort and view contacts based on the following criteria: To Be Reattemp...
Ankita Varma 9 days ago in Sales Dialer 1 Planned

Show company name along with the contact name in Sales dialer before dialing.

The user wants the Company name beside the contact name that is being dialled in the Sales Dialer. I did suggest that, once the call is answered, the name of the company can be seen in the right-hand column. However, they prefer it being beside th...
Almeen Siddique 18 days ago in Sales Dialer 0 Needs review

Title: Umbrella Setting for Timezone-Based Calling in Sales Dialer

Currently, in the Sales Dialer's Timezone-Based Calling feature, users must manually configure calling windows for each country. This can be cumbersome when the majority of countries need to follow a standard calling window, such as 9 AM to 6 PM (...
Siddhant about 2 months ago in Sales Dialer 1 Future consideration

Allow prompts to be added for dialling

When calling prospects, we only see the name of the person and company/notes pre added. With AI now available and company name already populated, a prompt should auto run to uncover more information. This would run as Trigger - call connected. Pro...
Guest 11 days ago in Sales Dialer 0 Needs review

Custom Role Permissions and Scope definition for Sales Dialer as well

Customers need specific permissions from the sales dialer to be available to a set of team members. For example, sales dialer call logs visibility without full admin access.
Almeen Siddique 11 days ago in Sales Dialer 0 Needs review

Pre-recorded message in Sales Dialer

They want a built‐in option to start every call with a pre-recorded message in Sales Dialer like you can in the JustCall dialer.
Ankita Varma 13 days ago in Sales Dialer 0 Needs review

Need drag-and-drop feature in the Sales Dialer UI to rearrange dispositions

The user wants an option to rearrange dispositions in the Sales Dialer settings. Right now, there is no way to organize them, except by deleting and adding them again, which takes a lot of time. They need the ability to sort or move them alphabeti...
Guest about 2 months ago in Sales Dialer 0 Needs review

Populate the number for the complete or reschedule options for tasks. This is only possible for Skip

JustCall is currently integrated to Hubspot When running list of tasks to call, the number is removed from the dialer after completing the task > If you choose Complete or Reschedule, the number is no longer pre-filled on the dialer whereas thi...
Guest about 1 month ago in Sales Dialer 0 Needs review

Modify Mandatory Call Disposition Behavior to Exclude Call Rating Requirement

Description: When the Mandatory Call Disposition setting is enabled in the Sales Dialer, users are required to select both Call Disposition and Call Rating before they can proceed. However, some users do not utilize the Call Rating feature and wou...
Siddhant about 2 months ago in Sales Dialer 0 Needs review