Sales Dialer

JC has an amazing feature at the end of the call where you can push data into a CRM (Pipedrive for us) - namely Deal Stages, e.g. at the end of a call, you can move a deal along to a certain stage. The biggest issue is that if a number/contact has...

The user wants the Company name beside the contact name that is being dialled in the Sales Dialer. I did suggest that, once the call is answered, the name of the company can be seen in the right-hand column. However, they prefer it being beside th...

Currently, in the Sales Dialer's Timezone-Based Calling feature, users must manually configure calling windows for each country. This can be cumbersome when the majority of countries need to follow a standard calling window, such as 9 AM to 6 PM (...

The user wants an option to rearrange dispositions in the Sales Dialer settings. Right now, there is no way to organize them, except by deleting and adding them again, which takes a lot of time. They need the ability to sort or move them alphabeti...

Currently, when a call is made using the JustCall Sales Dialer, only the disposition name is logged in HubSpot. In contrast, calls made via the main JustCall dialer include both the disposition group name and the disposition name in the log. This ...

Request Summary: Currently, in Sales Dialer campaigns, the contact list defaults to sorting by "Added to the Campaign Date," which mixes new (undialed) leads with those already contacted. Users must manually filter for undialed contacts each time ...

We have a user who is suggesting that we have a UK pool of numbers for UK / EU-based sales dialer campaigns. As of now, we have only the US. IC chat: https://app.intercom.com/a/inbox/zrssgyfk/inbox/admin/7413742/conversation/215469402452112?view=List

The request is for the implementation of a filter feature within the View Contacts section under the Campaign tab and in the Call Logs. This filter would provide the ability to sort and view contacts based on the following criteria: To Be Reattemp...

Title: Feature Request: Add "Date Added to DNC" and "Added By" Columns in Sales Dialer UI Summary: The Sales Dialer UI currently lacks visibility into when a contact was added to the Do Not Call (DNC) list and by which team member. This limitation...

Description: When the Mandatory Call Disposition setting is enabled in the Sales Dialer, users are required to select both Call Disposition and Call Rating before they can proceed. However, some users do not utilize the Call Rating feature and wou...