JustCall AI

We book in person appointments at different locations in our city. We have found another AI Agent company that looks into the logistics when scheduling an appointment. For example, if there is one person already near the area where the caller is l...

Problem: When booking an appointment, the AI Agent currently checks availability day by day and informs the caller each time a day is not available. This leads to a poor user experience, as the caller hears multiple rejections before reaching an a...

Multiple Calendars in AIVA

Currently, JustCall AI only allows call transcript downloads one by one, which is very time-consuming when reviewing months’ worth of calls. I requested to download all transcripts for a specific agent (e.g., Glynda) across May, June, and July 202...

Currently, the transcriptions contain blocks of a specific part of the conversation. It would be helpful to have a single copy-all button for the complete transcription in the JustCall AI dashboard.

It would be beneficial to have the ability to redirect AI Voice agent calls to an outside number. This would allow us to utilize an AI Voice agent for our hotel customers' reception support.

Introduce AI-powered capabilities within SMS (text-based) conversations, enabling customers to interact with an intelligent, automated assistant via text similar to our AI Voice Agent. Use Case:Businesses can leverage the SMS bot to: Qualify leads...

Many video calls happen fairly quickly, e.g. we are prospecting someone on the phone and they then want to quickly jump onto video, or we call someone and ask them if they are available for a quick video meet now and they say yes etc.... at the mo...

The AI Voice Agent should also be designed for cold calling, enabling businesses to automate outreach to potential customers who have had no prior interaction with their brand. Why This Matters? Scalability & Efficiency – AI can handle a high ...

To be able to manually tick off the checklist in the Agent Assist script, as sometimes it relies on the keywords or the entire sentence to strike through, it would be very helpful for the agents to tick them off manually once they’ve asked the que...