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Customer Workspace Ideas Portal
Status Needs review
Categories Others
Created by Guest
Created on Jun 18, 2024

The ability to assign different business hours for each IVR option on a specific number

User states that they want each option on the IVR to have working hours which are linked to the user group rather than the ivr as Option 1 (which routes to sales) needs different hours to Option 2 (which routes to CS as they feel this is more effective


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