All ideas

Currently, HubSpot lists imported via the integration must be manually synced by clicking the Sync button on each campaign. This works for static lists but is not practical for dynamic lists — which automatically add or remove contacts based on cr...

The user would like to be able to open the contact on the ZOHO CRM, using the rediection link on the JustCall mobile application.

The user has requested the ability to filter leads on the dashboard by their disposition. This feature would help them better evaluate and determine lead quality more effectively. Implementing this filter would provide enhanced insights and improv...

With the recent platform update, the Download/Export button for Team Availability logs (Audit Logs → Team Availability) has disappeared. Previously, admins could export the full availability logs into Excel/CSV format directly from the Team Availa...

Description: Currently, on the after-call screen, the connection details can only be set to either Human or Machine pick up. But if users get no answer or a bad number, then there should either be an option to select a custom outcome that can be c...

We book in person appointments at different locations in our city. We have found another AI Agent company that looks into the logistics when scheduling an appointment. For example, if there is one person already near the area where the caller is l...

Description & Use Case:Currently, workflows don’t allow inserting a custom message step before the “Ring to Team Members” action. Allowing this would give admins more flexibility to add tailored messages for callers, improving the call experie...

Feedback: For Dynamic Dialer and Power Dialer, can we have "Machine Pickup" pre-selected by default when a call gets connected but is actually an answering machine? Reason: Users have reported that the majority of calls they receive on these diale...

Problem: When booking an appointment, the AI Agent currently checks availability day by day and informs the caller each time a day is not available. This leads to a poor user experience, as the caller hears multiple rejections before reaching an a...

Currently, we only log SMS messages as notes, activities, or events, but we do not log them directly in the contact's inbox. Without this feature, the person must individually inspect each contact profile to access SMS messages. Adding this loggin...