All ideas

add integration with tapclicks.com under their calling connections

Currently, HubSpot lists imported via the integration must be manually synced by clicking the Sync button on each campaign. This works for static lists but is not practical for dynamic lists — which automatically add or remove contacts based on cr...

This feature would allow team members to retain access to historical calls from users who have been removed from the account without needing to add them back as active users. It would address the challenge of searching for and filtering call logs ...

The option to opt-out is required but has a set template of "Reply STOP to unsubscribe" which doesn't make sense for everyone, as we are not a subscription service. Would be good to have other options like "Reply STOP to opt-out" so they can opt o...

The user is requesting that they would need the option to hold a call rather to mute it while dialing calls through Sales dialer

Feature Request: Please update the system to ensure that the phone number field in account settings (and anywhere else it appears) is locked and not editable for staff members. Reason: Locking this field will help maintain data consistency and pre...

We have a small team, and have discovered that ONLY the phone number owner can see Voicemails left to a Shared Number. Speaking to Welma and Tanu, we tried various settings but there does not appear to be a way to let Team Members see Voicemails f...

Cx is requesting to set up an outbound message for the Sales Dialer number.

Ability to receive notifications via email or any form of notification

Description & Use Case:Currently, workflows don’t allow inserting a custom message step before the “Ring to Team Members” action. Allowing this would give admins more flexibility to add tailored messages for callers, improving the call experie...