Skip to Main Content
Customer Workspace Ideas Portal
ADD A NEW IDEA

All ideas

Showing 277 of 277

Bulk Export Contacts

It would be highly beneficial for users to have the ability to export contacts in bulk. This feature would streamline data management and allow for easier integration with other systems, ultimately enhancing the user experience.
Guest about 9 hours ago in Others 0 Needs review

Allow prompts to be added for dialling

When calling prospects, we only see the name of the person and company/notes pre added. With AI now available and company name already populated, a prompt should auto run to uncover more information. This would run as Trigger - call connected. Pro...
Guest about 16 hours ago in Sales Dialer 0 Needs review

Custom Role Permissions and Scope definition for Sales Dialer as well

Customers need specific permissions from the sales dialer to be available to a set of team members. For example, sales dialer call logs visibility without full admin access.
Almeen Siddique 1 day ago in Sales Dialer 0 Needs review

Red dot notification for JustCall Mac and iOS apps

The customer went through the entire notification settings and the mobile app settings for notifications and found that everything is turned on. But there appear to be no notifications being sent for missed calls, text messages, or voicemails to e...
Guest 1 day ago in Others 0 Needs review

Bulk download invoices

Hi Team, There should be an option on the UI to bulk download invoices for specific durations.
Guest 2 days ago in Others 0 Needs review

Pre-recorded message in Sales Dialer

They want a built‐in option to start every call with a pre-recorded message in Sales Dialer like you can in the JustCall dialer.
Ankita Varma 3 days ago in Sales Dialer 0 Needs review

Show company name along with the contact name in Sales dialer before dialing.

The user wants the Company name beside the contact name that is being dialled in the Sales Dialer. I did suggest that, once the call is answered, the name of the company can be seen in the right-hand column. However, they prefer it being beside th...
Almeen Siddique 8 days ago in Sales Dialer 0 Needs review

Ability to check, send and receive WhatsApp messages on the JustCall mobile app.

Just like Wati.io offers, an app to manage whatsapp business messages
Seb Fourault 6 days ago in Others 0 Needs review

Admin being able to turn off Availability for agents.

Ability to check, send and receive WhatsApp messages on the JustCall app.
Guest 6 days ago in Others 0 Needs review

Avoiding duplicates while uploading the Bulk Campaign contact list

As of now, when we upload a contact list in the Bulk SMS campaign, it does not check for duplicate contacts and adds all the phone numbers from CSV to the campaign list. This led to a problem where multiple duplicate messages were sent to one cont...
Almeen Siddique 4 days ago in SMS 0 Needs review