All ideas

The user wants an option to rearrange dispositions in the Sales Dialer settings. Right now, there is no way to organize them, except by deleting and adding them again, which takes a lot of time. They need the ability to sort or move them alphabeti...

Description: When the Mandatory Call Disposition setting is enabled in the Sales Dialer, users are required to select both Call Disposition and Call Rating before they can proceed. However, some users do not utilize the Call Rating feature and wou...

The feature request is to allow marking a contact as "Do Not Dial" (DND) directly within HubSpot, ensuring that calls to the contact are restricted across both JustCall and Sales Dialer without requiring manual updates in each platform.
Current Be...

Use case: set up automation within ActiveCampaign based on SMS content/time Benefit: Once this feature is rolled out, we would be able to implement various automations such as:1. Create follow up task when coupon/deal is provided to the customer, ...

It would be helpful if we could limit which users could see which saved replies. For example, have different groupings of users for different replies.

This would notify the agents in real time, and they could review their scores and contact the admins in case of any discrepancies. Or just be notified that they have been scored.

The user needs the notification triggered via an email or via an API endpoint. This will help in them determining the limit being met API Endpoint "SMS Limit Reached"POST and GET requestPayload:- Phone number,- date, time,- current limit,- next reset

The user would like to select specific calls for transcription and use their minutes wisely in this case.

To be able to schedule automated campaign analytics reports for Sales dialer.

To make sure the correct name is pronounced on the call as it is non negotiable.