All ideas

Multiple Calendars in AIVA

Hi Team, I'm using the “Call Completed in JustCall” webhook event (V2) to get all the call details. However, currently, it only provides data about call start time and duration. There is no direct info available about call end time. The alternate ...

Can I request you look at creating an integration for Missive like this - https://missiveapp.com/integrations/dialpad

The user has requested to have the user mapping feature extended to Slack CRM. This will be useful especially when they have a big team and want to ensure that everyone is integrated into relevant slack channels.

JC has an amazing feature at the end of the call where you can push data into a CRM (Pipedrive for us) - namely Deal Stages, e.g. at the end of a call, you can move a deal along to a certain stage. The biggest issue is that if a number/contact has...

Many video calls happen fairly quickly, e.g. we are prospecting someone on the phone and they then want to quickly jump onto video, or we call someone and ask them if they are available for a quick video meet now and they say yes etc.... at the mo...

Title: Feature Request – Visual Notification for New Voicemail in Desktop App Description: Currently, the JustCall desktop app does not provide a real-time visual notification or alert when a new voicemail is received. Users are required to manual...

This is very shocking that this isn't already a feature. Here is a very common example for probably 50% of small businesses: Example- I have 4 users and when the call comes in all of the users hear and can answer the phone call because we all help...

Currently, JustCall AI only allows call transcript downloads one by one, which is very time-consuming when reviewing months’ worth of calls. I requested to download all transcripts for a specific agent (e.g., Glynda) across May, June, and July 202...

Currently, if a call is made before a number is saved in Salesforce, the activity may not be synced at all. This leads to a loss of important call metrics such as duration, call outcome, and the total number of calls made especially if the rep ent...