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Need drag-and-drop feature in the Sales Dialer UI to rearrange dispositions

The user wants an option to rearrange dispositions in the Sales Dialer settings. Right now, there is no way to organize them, except by deleting and adding them again, which takes a lot of time. They need the ability to sort or move them alphabeti...
Guest about 16 hours ago in Sales Dialer 0 Needs review

Modify Mandatory Call Disposition Behavior to Exclude Call Rating Requirement

Description: When the Mandatory Call Disposition setting is enabled in the Sales Dialer, users are required to select both Call Disposition and Call Rating before they can proceed. However, some users do not utilize the Call Rating feature and wou...
Siddhant about 17 hours ago in Sales Dialer 0 Needs review

Enable "Do Not Dial" (DND) Sync from HubSpot to JustCall & Sales Dialer

The feature request is to allow marking a contact as "Do Not Dial" (DND) directly within HubSpot, ensuring that calls to the contact are restricted across both JustCall and Sales Dialer without requiring manual updates in each platform.
Current Be...
Siddhant 6 days ago in Integrations 0 Needs review

To enable Incoming SMS and Outgoing SMS details to be logged Custom Objects in ActiveCampaign

Use case: set up automation within ActiveCampaign based on SMS content/time Benefit: Once this feature is rolled out, we would be able to implement various automations such as:1. Create follow up task when coupon/deal is provided to the customer, ...
Ankita Varma 20 days ago in Integrations 0 Needs review

Separate saved replies by groups

It would be helpful if we could limit which users could see which saved replies. For example, have different groupings of users for different replies.
Guest 6 days ago in SMS 0 Needs review

Notify agents once the score card is scored for their call

This would notify the agents in real time, and they could review their scores and contact the admins in case of any discrepancies. Or just be notified that they have been scored.
Guest 6 days ago in JustCall AI 0 Needs review

Get email notifications for daily SMS limit being reached

The user needs the notification triggered via an email or via an API endpoint. This will help in them determining the limit being met API Endpoint "SMS Limit Reached"POST and GET requestPayload:- Phone number,- date, time,- current limit,- next reset
Guest 15 days ago in Others 0 Needs review

Transcription for specific calls

The user would like to select specific calls for transcription and use their minutes wisely in this case.
Guest 9 days ago in JustCall AI 0 Needs review

Automated analytics report for Salesdialer

To be able to schedule automated campaign analytics reports for Sales dialer.
Guest 17 days ago in Sales Dialer 0 Needs review

Request for a field / prompt to specify the pronunciation of the name of the business in AIVA

To make sure the correct name is pronounced on the call as it is non negotiable.
Ankita Varma 22 days ago in JustCall AI 0 Needs review