Customer Workspace Ideas Portal
I would like to know if there is an API endpoint to retrieve the URL of the audio stream of the current call being made using the dialer.
Would you have any ideas for workarounds? Our goal is to obtain the live audio or live transcription.
I’m thinking of 2 potential solutions:
1. Fetch the transcription at regular intervals (every 1 second for example).
2. Fetch the recording at regular intervals.
But this is dependent on if this data is available for a live call or if it’s produced once a call is completed.
Thank you for sharing your feedback!
Currently, call recordings and transcriptions are available only after the call ends. We’d love to understand your needs better and explore potential solutions. Could you please share more details on how you plan to use live call audio or transcriptions? This will help us suggest a suitable workaround.
We look forward to hearing from you!