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Customer Workspace Ideas Portal
Status Needs review
Categories SMS
Created by Shivansh
Created on Mar 10, 2025

The user wants the exact timestamp of sent and received messages.

A user wants to display the exact timestamp of sent and received messages within a conversation? Currently, the system shows relative time indicators like "1h" or "2h" instead of the actual time.

Also, they've noticed that sometimes, when a conversation loads, the precise time briefly appears for a split second before reverting to the relative time format. Having access to the exact timestamp would be highly beneficial, as it provides better clarity on when messages were sent or received.

Video attached:
https://www.loom.com/share/a7d88ac4c75641fcb2d36fd265368723?sid=2d0f047c-bd27-40bd-89e8-fa72bbfac746

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