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Customer Workspace Ideas Portal
Status Needs review
Categories SMS
Created by Guest
Created on Mar 28, 2025

Feature to assign an SMS conversation to a team member

We should provide a functionality to assign an SMS conversation to a team member whenever their customers respond to their messages.


This will ensure clarity and avoid any confusion or messages being missed.

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  • Admin
    Anand Malto
    Reply
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    Apr 1, 2025

    Hi Francisco,
    Thanks for the suggestion! This is indeed part of our roadmap and we're working on it.