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Customer Workspace Ideas Portal
Status Needs review
Categories Integrations
Created by Guest
Created on May 2, 2025

"Enhancement Request: Include AI-Collected Contact Details in Zapier Integration Payload"

Detailed Explanation of the Request:
The customer is using the JustCall AI Agent in conjunction with the Zapier integration. While the AI Agent collects detailed data during calls—such as the caller's phone number, email address, etc.—the Zapier integration currently only sends a general summary (e.g., “collected contact info”) rather than the actual values collected. This limitation restricts the user's ability to use the collected data in downstream workflows and automation. The customer is requesting an enhancement to the Zapier integration so that it can transmit the actual values captured by the AI prompts during calls (e.g., phone number, email, etc.) in addition to the summary.


Use-case:
The customer wants to automatically feed the contact details (captured during AI Agent calls) into other tools like CRMs, email marketing platforms, or lead management systems using Zapier. This eliminates the need for manual data retrieval or the use of additional API-based workarounds, enabling a more seamless and scalable automation workflow.


Expectations:
The customer expects the Zapier integration to be enhanced to support sending the actual values collected by the AI Agent—such as email address and phone number—within the payload sent to Zapier. This will allow users to fully automate their lead capture and follow-up processes using Zapier without relying on manual data lookup or API development.

  • Attach files
  • Guest
    May 2, 2025

    brett@familylovecare.com - requested by this user