Detailed Explanation of the Request:
In the current setup of the Team Member Availability Logs tab, users can view availability data, but only for one team member at a time. This becomes extremely tedious and inefficient for organizations with a large number of team members, especially when users are trying to audit or monitor availability across different departments. The interface does not allow multi-select capability in the team member filter dropdown, forcing users to repeat the filtering process individually for each team member.
Use-case:
A company with multiple departments (e.g., Sales, Support, Onboarding) wants to review availability logs for all agents in a specific department. Currently, they must manually apply the filter one by one for each individual team member, which is time-consuming and not scalable for larger teams.
Expectations:
Users expect to have the ability to select multiple team members in the filter dropdown so they can view availability data collectively. This would significantly streamline the process, improve usability, and offer more flexibility in analyzing team performance.