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Status Needs review
Categories SMS
Created by Guest
Created on Jul 29, 2025

Team members unable to filter saved templates by creator name

Title: Team members unable to filter saved templates by creator name

Summary: Currently, only the account owner has the ability to filter saved replies/templates by the creator’s name. However, team members do not have this option, which makes it difficult for them to locate relevant templates—especially in accounts with a large number of templates created by different team members.

Desired/Expected Output:
Introduce a feature that allows all team members to filter or search saved templates by the creator’s name. This will improve usability and efficiency, especially for teams where multiple members contribute templates.

  • Attach files
  • Guest
    Jul 29, 2025
    {"children":[{"type":"paragraph","children":[{"text":"Definitely agree that this should be a feature for everyone to use and have access to. This will also speed up the use of having templates also."}]}]}
  • Guest
    Jul 29, 2025

    100% agree - this would be a huge time-saver. Sorting by creator would make finding the right template way more efficient. This one should get prioritized.

  • Guest
    Jul 29, 2025

    Yes this is important for sharing and organizing saved replies. The current way they are listed all in one place isn't very clean