Customer Workspace Ideas Portal
The user would like the ability to create workflows in HubSpot that include WhatsApp-based triggers. This would enable automation based on WhatsApp activity, such as messages sent or received.
Hi Karin,
You can set this up using JustCall webhooks — specifically the following events:
Message Sent
Message Received
You’ll find more details about these WhatsApp-related webhook events here:
👉 WhatsApp Webhook Events Documentation