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Customer Workspace Ideas Portal
Status Already exists
Categories Others
Created by Amulya Anand
Created on Oct 29, 2025

Display live call duration for agents in the JustCall dashboard

Currently, when an account owner monitors calls from the JustCall dashboard, they are unable to see the live call duration while an agent is on an active call. This makes it difficult to track ongoing call performance in real time.

It would be helpful if the dashboard could display a real-time timer showing how long each agent has been on a call. This visibility would enhance monitoring and team management efficiency.

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  • Amulya Anand
    Oct 29, 2025

    Notify the customer:- support@pranapets.com