Ability to Log Calls Against Custom Modules/Fields in Zoho (e.g., Custom Contact/Lead Records)

Requesting the ability to log incoming and outgoing calls against custom fields or custom modules they have created within Zoho — for example, custom Contact or Lead records that do not belong to Zoho’s default modules.

Currently, JustCall only supports call logging to Zoho’s standard modules (Contacts, Leads, Accounts, etc.). When customers use custom-built modules or custom lookup fields to store their own contact/lead data, the system is unable to automatically associate or log calls to these custom records.

Customer Need:
They want JustCall to identify and log calls directly onto their custom entity in Zoho, ensuring full visibility and reporting accuracy within their own CRM structure.

Impact:
This enhancement will help teams using heavily customized Zoho setups ensure all call activities are linked to the correct custom records, reducing manual work, improving data consistency, and supporting better workflow automation.