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Customer Workspace Ideas Portal
Status Needs review
Categories Integrations
Created by Guest
Created on Dec 12, 2025

API Endpoint to Delete Sales Dialer Call Recordings & Transcripts

Customers using Sales Dialer need a way to permanently delete specific call recordings and transcripts for GDPR/DSGVO compliance when a contact withdraws consent. Currently, deletion is possible in the UI only for regular dialer calls, but Sales Dialer has no API endpoint or mechanism to remove these assets.
Request is to introduce a DELETE API endpoint that allows customers to programmatically remove Sales Dialer call recordings and transcripts from JustCall systems. This enables compliance workflows and aligns Sales Dialer with existing deletion capabilities on the standard dialer.

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