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Customer Workspace Ideas Portal
Status Needs review
Categories Others
Created by Guest
Created on Dec 18, 2025

Agent name to show up in dialer logs

The agent name should also be displayed in the call logs. Currently, the dialer logs only show the JustCall number on which the call was received(though when you open the actual call logs page you can see to whom it was associated to), along with the customer number, notes, and disposition. Displaying the agent name would provide better clarity and improve call tracking and reporting.

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