Skip to Main Content
Customer Workspace Ideas Portal
Status Needs review
Categories SMS
Created by Akankshya Saikia
Created on Apr 10, 2024

Show if two people are simultaneously replying on the same SMS

Show little text bubbles or something to indicate if another team member is already replying to a message. There are times when multiple agents are replying at the same time, and then the customer will get two back-to-back responses.


  • Attach files