Customer Workspace Ideas Portal
The customer has expressed a need to have the ability to include their signature at the conclusion of messages as an optional feature. This is due to the fact that utilizing a saved reply would replace the entire message body, which is not ideal. Therefore, having the option to add a signature as an add-on would be greatly appreciated. This would allow team members to simply type their message and then append the signature at the end.
Hi Kavya,
I am already utilizing signatures from the SMS Settings section - but when I Set it there, they always come by default.
I am looking for an option , where while replying to a certain message, I can manually choose to include the signature if I wish to.
Hello!
I'm glad to let you know that the feature you requested is already available. You can access it in the SMS Settings section for users with the Team plan & above. If you encounter any challenges while using the feature, please don't hesitate to let us know. We're here to help!