Others

It would be great if we had an option to download a report for all the roles and permissions on the account. This can help the team to have a track of all the roles and permissions assigned to the agents.

This idea will benefit all the teams, especially ones with a large number of team members. It would be great to be able to see working hours for a list of users and change them in bulk. This would save a lot of time when checking or updating large...

It would be helpful if there was a feature where an admin can change the availability status of an agent or a team member if they forget to change the availability. This helps in the scenario where the agent is not available on the system.

The user is requesting a dark mode for JustCall.

Badges not showing up on JC APP iPhone The user is unable to see the unread message badge in the JC app, which used to appear as a pop-up notification in the mobile app in earlier versions. We know that this has been deprecated but a lot of users ...

By collecting data through custom fields, users can generate more detailed reports and gain insights into customer behavior. As businesses evolve, the ability to add or modify custom fields ensures that the CRM system remains adaptable to changing...

When JustCall daily reports are sent to the user, they are only able to see the seven-team members' snapshots on the phone number request, and it would be beneficial if snapshots of all team members could be added to the email

the app is shocking, never connects

Hi Team, Currently, the option to save/edit a contact from the SMS thread of a particular contact is Available on Android JC Mobile App but not on iOS which makes it difficult for us to SAVE the contact and would require to follow additional steps...

The user would like the feature where they can enable the JustCall as the default dialer on their android device.