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Bring JustCall web functionalities to desktop app

Hi Team, Currently, the JustCall desktop app is designed to provide core functionalities such as making/receiving calls and sending/receiving SMS. While this aligns with the mobile app’s primary focus on calling and SMS, the desktop app has the po...
Uday Rane 23 days ago in Others 0 Needs review

Option to Display U.S. Phone Numbers in (XXX) XXX-XXXX Format

Description: It would be really helpful if JustCall displayed U.S. phone numbers in the (XXX) XXX-XXXX format instead of +1XXXXXXXXXX across the app and website. Why this matters: Many databases store numbers in this format, making it easier to co...
Siddhant 27 days ago in Others 0 Needs review

Admin being able to turn off Availability for agents.

If there is a set of pre-sales modules in the Zoho CRM with Client details and the details of the scheduled meeting. It has to call the client and confirm the appointment with the client over the call, and then update the same on the module.
Guest 28 days ago in Others 0 Needs review

Get email notifications for daily SMS limit being reached

The user needs the notification triggered via an email or via an API endpoint. This will help in them determining the limit being met API Endpoint "SMS Limit Reached"POST and GET requestPayload:- Phone number,- date, time,- current limit,- next reset
Guest about 2 months ago in Others 0 Needs review

Appointment Scheduler - Google Meet link

We would like to make a feature request for Appointment Scheduler. At this time, the appointment scheduler can only log/send call schedules to the user's clients. Please consider having the option to include Google meet link automatically when the...
Guest about 1 month ago in Others 0 Needs review

AI Voice agent Summary

Since the AI summary is being sent to the account owner's email by default, it would be better if they have the option to change the email address where it can be sent to.
Guest about 1 month ago in Others 0 Needs review

To remove team member section on contacts, if the team member is not given the access for team member section

So we do have a section for team members under the contacts section, which should be disabled when a user creates a custom role and does not give access to the team member section, the current process is that you cannot access the team member sect...
Guest about 1 month ago in Others 0 Needs review

After call work should reflect its value in one standard unit for ease of analysis.

Currently, when exporting the team member analytics report, the After-call metric is displayed in the format 1m 7s. This format makes it difficult to aggregate or create a Pivot table in a spreadsheet. It would be more convenient if this data were...
Guest about 1 year ago in Others 2 Needs review

Contacts sync between team members

Users should have the option to choose whether they can share contacts. If they can, they should also be able to select which team member they would like to share the contact with. We receive numerous queries about how to do this. This feature cou...
Guest 7 months ago in Others 1 Needs review

Add in custom holidays that you can schedule ahead of time to be closed in Business Hours

That way, you can schedule all of your holidays ahead of time, by year and don't have to go in the night before or morning of to manually mark your business as closed so everything goes straight to voicemail, like you want it to. Then, manually re...
Grant Riley 7 months ago in Others 0 Needs review