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To be able to hit ENTER (on keyboard) to dial

It would be very efficient to be able to hit "enter" on the keyboard after copying and pasting the phone number on the dialer to make a call.
Guest about 2 months ago in Others 0 Needs review

More fields to be visible in the contact section

As of now, only Phone numbers, e-mails, and Names are shown in the contacts section. One custom field of a user's choice should be shown. For example: Company
Guest about 2 months ago in Others 0 Needs review

Mapping in contacts

Every time a list of contacts is uploaded to the contacts section using a .csv file, the mapping is required manually. It would be helpful if there can be a preset option of the default mapping as in the Sales Dailer.
Guest about 2 months ago in Others 0 Needs review

Feature Request: Gantt Chart & Excel Export for Invoice Breakdown

Requirement Enable users to view a month-wise, user-wise, and number-wise breakdown of invoice charges with: Gantt Chart Representation – Visual timeline of charges, including user additions and subscription changes. Excel Export – Detailed breakd...
Siddhant 2 months ago in Others 0 Needs review

Admin being able to turn off Availability for agents.

It would be helpful if there was a feature where an admin can change the availability status of an agent or a team member if they forget to change the availability. This helps in the scenario where the agent is not available on the system.
Guest 8 months ago in Others 0 Needs review

To be able to see and change Working hours in Bulk for a list of users

This idea will benefit all the teams, especially ones with a large number of team members. It would be great to be able to see working hours for a list of users and change them in bulk. This would save a lot of time when checking or updating large...
Guest 10 months ago in Others 0 Needs review

Custom Invoice request

The user wants all the phone numbers listed in the invoice for which they are being charged. Currently, we only display the quantity of numbers without specifying the list of numbers. They are looking for a custom invoice that includes a detailed ...
Guest 2 months ago in Others 0 Needs review

record my Extension Voicemail Greeting Message in JustCall without uploading a mp3

Every phone line and cell phone should have the option to record and save a custom voicemail message within the app or device without using an external recorder that requires recording, transferring to a computer, editing, and uploading through a ...
Guest 5 months ago in Others 0 Needs review

Dark Mode of UI

The user is requesting a dark mode for JustCall.
Guest 8 months ago in Others 0 Needs review

An option to convert audio file to text

In the phone number settings under the custom greetings, we currently have an option to input text with the Text to Speech feature. It would be helpful if we could get an option where an audio file is uploaded, the system recognises and transcribe...
Guest 3 months ago in Others 0 Needs review