Others

This idea will benefit all the teams, especially ones with a large number of team members. It would be great to be able to see working hours for a list of users and change them in bulk. This would save a lot of time when checking or updating large...

As of now, you can book an appointment for one reason on the appointment setting. However, it would be helpful if we could add options for booking appointments for different departments. For example, If a company has different products, then there...

It would be helpful if there was a feature where an admin can change the availability status of an agent or a team member if they forget to change the availability. This helps in the scenario where the agent is not available on the system.

There is no way to identify who changed the forwarding settings and assigned the number to the AIVA. It would be helpful if users could view this information directly from the UI instead of reaching out to Support team.

Custom ringtone allows one to choose the desired ringtone instead of the default one for a long time, which can be an unpleasant experience for some users. This feature is available in the Android JC app and is requested for the Desktop App and We...

The user would like to have the video call feature included into JustCall.

My suggestion is this: to have the ability to select/copy only part of a text message instead of the entire message. So that when you paste it somewhere, it does not paste the whole message, but only a part of it...for example if u only need an em...

Hi Team, Currently, the JustCall desktop app is designed to provide core functionalities such as making/receiving calls and sending/receiving SMS. While this aligns with the mobile app’s primary focus on calling and SMS, the desktop app has the po...

Description: It would be really helpful if JustCall displayed U.S. phone numbers in the (XXX) XXX-XXXX format instead of +1XXXXXXXXXX across the app and website. Why this matters: Many databases store numbers in this format, making it easier to co...

If there is a set of pre-sales modules in the Zoho CRM with Client details and the details of the scheduled meeting. It has to call the client and confirm the appointment with the client over the call, and then update the same on the module.