Skip to Main Content
Customer Workspace Ideas Portal
Status Needs review
Categories Voice
Created by Guest
Created on Jul 18, 2024

Include "Transferred by" tag for calls transferred to "User groups"

We currently add the "Transferred by" tag when the calls are transferred to an individual or a number but not for when the call is transferred to a "User group".


Adding this tag will alert the "User groups" that this is a transferred call.

  • Attach files