Voice

We would love to have the ability to change the Ringtone on the iOS app to be able to differentiate between personal calls and Justcall calls by the ringtone.

Currently, we have a record of the call's progress in our inbound call logs but not in our outbound call logs. It would be beneficial to include the journey of outbound calls in the logs, which would include details like the ring duration at the r...

Feature Overview: The Post-Call Survey feature is a valuable tool for capturing customer feedback and understanding their experiences after interacting with our support or sales teams. It currently enables us to collect caller feedback seamlessly...

A user is frustrated that he can only select 2 months as the calendar filter in the Call logs to search contacts. This is making it very difficult to search data on a large time frame. The previous UI had the ability to search data for a large tim...

Once the caller leaves a post call survey rating, they should be able to record a voicemail to share any verbal feedback about the call.And this can be tracked by admins/owners regarding call feedbacks.

The user wants us to add an option to upload a "Post Survey" message whenever their caller leaves a survey. This is to basically thank them for leaving the survey.

I need to see the average talk time and hold time. We swapped over from Aircall which had this feature. It's good to know when running a call center operation.

Following the recent update, locating old call logs and data has become quite challenging. Currently, when using the date filter, you have to manually click back or forward to navigate through the months. It would greatly improve the user experien...

Would like the option to have the dialer immediately appear when clicking the JustCall Chrome Extension button. Currently, it only shows Recent Calls and then another button must be pressed to get to the dialer in a separate window. Would be bette...

The JustCall ios app currently does not have badges (red numbers on the corner of the app) that shows the number of texts and voicemails that are unread. It would be excellent if this could be implemented.