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Customer Workspace Ideas Portal
Status Needs review
Categories Sales Dialer
Created by Shreyas Shetty
Created on Aug 20, 2024

Sales Dialer Tag functionality

The customer is requesting the ability to add tags to call logs within a campaign, enabling them to trigger workflows. While they’re currently using dispositions, they believe tags would be more effective since they allow for multiple tags per call. This would help them trigger workflows and filter data more efficiently.

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