Include transferred by on mobile app, same like how it is not the browser
The user would like to see who the call was transferred by on the mobile app as well as it shows on the browser.
Admin
Anand Malto
Apr 25, 2025
This is available on Android, as we can show a fully customised incoming call screen. However, iOS has stricter guidelines around incoming calls. Apple requires all VoIP apps to use their system interface (via CallKit) for incoming calls. This is to ensure consistency, privacy, and security across all apps on the platform.
As a result, we’re unable to show our custom call UI on iOS until after the call is answered or the app is opened. Once the call connects and phone screen is unlocked, you can see our custom UI.
This is available on Android, as we can show a fully customised incoming call screen. However, iOS has stricter guidelines around incoming calls. Apple requires all VoIP apps to use their system interface (via CallKit) for incoming calls. This is to ensure consistency, privacy, and security across all apps on the platform.
As a result, we’re unable to show our custom call UI on iOS until after the call is answered or the app is opened. Once the call connects and phone screen is unlocked, you can see our custom UI.