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Customer Workspace Ideas Portal
Status Needs review
Categories JustCall AI
Created by Guest
Created on Feb 8, 2024

Conversational Context on JC Dialer

Finding logs of conversations with clients is time consuming, we have a hubspot integration with JustCall, and we do track all our calls and sms communications, but most of our agents travel a lot for business, and we don't always have our laptop handy to preview previous call logs or sms conversations. The primary app we use is the JC Mobile App when in transit, and it would be great if we could view the conversational history with the associated contact, either while making calls, or while receiving calls from our clients.

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