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Customer Workspace Ideas Portal
Status Needs review
Categories JustCall AI
Created by Eashan Kadam
Created on Feb 8, 2024

Smart Context Cards for JC Dialer

With Smart Context Cards in JC Dialer, agents will be able to obtain their inbound or outbound contact’s previous context on the dialer UX itself, this will help prepare the agents, by providing previous context across channels (Voice + SMS+ Video Meetings).

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