The customer has requested the ability to view the source of a contact on the JustCall UI, ideally through a dedicated "Source" field. Additionally, it would be beneficial to expose this information via the Get a Contact API response.
This is especially relevant in cases where JustCall is integrated with the customer’s CRM — some contacts are synced from the CRM, while others are created within JustCall (for outbound reach-outs), or auto-created via incoming calls. Identifying the source would help the customer analyze and differentiate contacts created within JustCall versus those from their CRM.