Ability to Set Alerts/Notifications for Campaign Inactivity

Users would like to receive alerts or notifications when no calls have been made from a specific campaign for a defined period of time (e.g., 1 hour, 1 day, etc.). This helps managers ensure call teams are actively making calls without requiring them to constantly monitor dashboards.

Impact:

• Reduces the need for constant manual monitoring.

• Ensures consistent campaign execution.

• Saves time for team leads and improves accountability.