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Customer Workspace Ideas Portal
Status Needs review
Categories Sales Dialer
Created by Guest
Created on Sep 9, 2025

Ability to turn off connection details or create custom selections

Description: Currently, on the after-call screen, the connection details can only be set to either Human or Machine pick up. But if users get no answer or a bad number, then there should either be an option to select a custom outcome that can be created or leave the field blank.

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