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Customer Workspace Ideas Portal
Status Needs review
Categories Voice
Created by Navaneet Madhoor
Created on Feb 21, 2024

Voice bots to communicate appointment reminders / other financial reminders and taking confirmation

Simple voice bot that's connected to the CRM to remind end customers about their renewal, delays etc.

Simple few use cases:
- Payment to be made about anything (credit cards, loan payments, mortgages)
- Delivery reminder
- Status enquiry / dispatch operations
- Appointment scheduling

Monetization would be on per successful call - say 20-50 cents per successful call.

Potential to reach out to multiple end-users at once. Very similar to the reminders that we get today in India about Lazypay payments etc.

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