Skip to Main Content
Customer Workspace Ideas Portal
Status Needs review
Categories Voice
Created by Guest
Created on Sep 29, 2025

Voicemail tab on the mobile app should let Team Members see voice mails in the app

We have a small team, and have discovered that ONLY the phone number owner can see Voicemails left to a Shared Number. Speaking to Welma and Tanu, we tried various settings but there does not appear to be a way to let Team Members see Voicemails for the numbers they are members of in the mobile apps.

Instead, we have emails being sent with the VMs. This work around gets us out of trouble, but the in-app voicemail tab should be able to be used by Team Members as well as the Number Owner.

  • Attach files