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Customer Workspace Ideas Portal
Status Needs review
Categories Sales Dialer
Created by Guest
Created on Oct 21, 2025

Ability to Add Bulk Leads from Pipedrive to Sales Dialer

We need the ability to add leads in bulk to the sales dialer, similar to the current functionality available for contacts and deals.

At present, the system only allows bulk addition to the sales dialer from contacts and deals. However, outbound activity begins at the lead stage, which is where agents need to make the highest number of calls. This is, by far, where the ability to bulk add records to a dialer campaign is most critical.

Organizations generally have many more leads than deals, and often manage repeat leads or returning customers. Restricting bulk dialer actions to contacts makes it impossible to filter or segment based on lead specific data.


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