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Customer Workspace Ideas Portal
Status Needs review
Categories JustCall AI
Created by Shreyas Shetty
Created on Mar 4, 2024

IQ Comment Acknowledgment Related

Currently, when someone tags a team member and adds a comment, there is no way to know whether the comment has been acknowledged. Therefore, the customer wants to receive a notification as soon as the team members click on "mark as read," indicating that they have read the comment.

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  • Eashan Kadam
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    Apr 10, 2024

    We have incorporated this feedback in the Transcription Page UX Revamp, and will be live by next month.