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Customer Workspace Ideas Portal
Status Needs review
Categories JustCall AI
Created by Guest
Created on May 1, 2024

Generate and download analytics report for JustCall AI

Users can get insights on their agent's talk time, dead air, and hold time for a certain period of time pulled up all at once in a downloadable report.


As of now, they can only see this report per call wise and on the UI, but are unable to download a report for it.


This will help them provide feedback to their agents on the talk time, dead air and hold time.

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