Others

Hi Team, There should be an option on the UI to bulk download invoices for specific durations.

I appreciate the existing analytics features in JustCall, especially the breakdown of outbound, inbound, and missed calls. I wanted to suggest an enhancement that could be valuable for managers monitoring agent performance. Would it be possible to...

When I'm on a call and miss another call, I can't tell if they were trying to reach me unless they leave a voicemail. It would be helpful if the 'Recent' column on the dashboard displayed the extension number of the missed call dialed, so I can re...

Detailed Explanation of the Request: We changed the scope of the role (To all team members) so that all the team members can have access to view the live calls on the dashboard, but this change now displays all the SMSs in the team to all the team...

The user wants to select the default audio device on the mobile app, so every time the call comes in, it will either be answered in speaker or the earpeice.

The user would like to receive an email notification immediately after being tagged in a note. This will ensure they don't miss anything important

As of now, you can book an appointment for one reason on the appointment setting. However, it would be helpful if we could add options for booking appointments for different departments. For example, If a company has different products, then there...

There is no way to identify who changed the forwarding settings and assigned the number to the AIVA. It would be helpful if users could view this information directly from the UI instead of reaching out to Support team.

Custom ringtone allows one to choose the desired ringtone instead of the default one for a long time, which can be an unpleasant experience for some users. This feature is available in the Android JC app and is requested for the Desktop App and We...

Every phone line and cell phone should have the option to record and save a custom voicemail message within the app or device without using an external recorder that requires recording, transferring to a computer, editing, and uploading through a ...