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Adding extra options for AI voice agent

As of now, you can book an appointment for one reason on the appointment setting. However, it would be helpful if we could add options for booking appointments for different departments. For example, If a company has different products, then there...
Guest 3 months ago in Others 0 Needs review

Display number assignment changes (AIVA) in "Accessibility logs - Number Setting Logs"

There is no way to identify who changed the forwarding settings and assigned the number to the AIVA. It would be helpful if users could view this information directly from the UI instead of reaching out to Support team.
Guest 3 months ago in Others 0 Needs review

Custom ringtone in Desktop app and Web version of JustCall.

Custom ringtone allows one to choose the desired ringtone instead of the default one for a long time, which can be an unpleasant experience for some users. This feature is available in the Android JC app and is requested for the Desktop App and We...
Guest 3 months ago in Others 0 Needs review

Video call

The user would like to have the video call feature included into JustCall.
Guest 3 months ago in Others 0 Needs review

Ability to select/copy only part of a text message instead of the entire message on JC Mobile

My suggestion is this: to have the ability to select/copy only part of a text message instead of the entire message. So that when you paste it somewhere, it does not paste the whole message, but only a part of it...for example if u only need an em...
Guest 3 months ago in Others 0 Needs review

Option to Display U.S. Phone Numbers in (XXX) XXX-XXXX Format

Description: It would be really helpful if JustCall displayed U.S. phone numbers in the (XXX) XXX-XXXX format instead of +1XXXXXXXXXX across the app and website. Why this matters: Many databases store numbers in this format, making it easier to co...
Siddhant 3 months ago in Others 0 Needs review

Admin being able to turn off Availability for agents.

If there is a set of pre-sales modules in the Zoho CRM with Client details and the details of the scheduled meeting. It has to call the client and confirm the appointment with the client over the call, and then update the same on the module.
Guest 3 months ago in Others 0 Needs review

Appointment Scheduler - Google Meet link

We would like to make a feature request for Appointment Scheduler. At this time, the appointment scheduler can only log/send call schedules to the user's clients. Please consider having the option to include Google meet link automatically when the...
Guest 3 months ago in Others 0 Needs review

AI Voice agent Summary

Since the AI summary is being sent to the account owner's email by default, it would be better if they have the option to change the email address where it can be sent to.
Guest 3 months ago in Others 0 Needs review

To remove team member section on contacts, if the team member is not given the access for team member section

So we do have a section for team members under the contacts section, which should be disabled when a user creates a custom role and does not give access to the team member section, the current process is that you cannot access the team member sect...
Guest 3 months ago in Others 0 Needs review