Skip to Main Content
Customer Workspace Ideas Portal
Status Needs review
Categories Voice
Created by Guest
Created on Apr 19, 2025

A time-based filter in call logs is needed to improve search efficiency, especially for high call volumes.

I have noticed that when searching for call logs made after a specific time—such as after 5 PM—it becomes quite challenging to navigate, especially if the customer has made over 1000 calls in a single day. Manually going through each page makes the process time-consuming and inefficient. Having a time-based filter within the call logs would greatly enhance the user experience by allowing for quicker and more precise searches. This feature has also been suggested by one of our customers

  • Attach files