An example
Candace calls hr to ask about the best way to deal with the employee situation. Who should be able to access call. All employees of a specific role are recorded and available to all, if in management or directors, then only available to specific individuals; however, on occasion, management or directors will make a normal call, which should be available to all. How do i accomodate for this.
In other words, if I am a specific user, I want the ability to restrict who can listen to call.