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Customer Workspace Ideas Portal
Status Needs review
Categories JustCall AI
Created by Guest
Created on Dec 2, 2025

Restrict Access to AI Call Transcript Links for non-JC Users

Hi Team,

AI Call Transcript links are currently accessible to anyone with the URL, including non-JustCall users. This creates a serious risk of sensitive information leakage.

Pain Points:

  • Public access can expose confidential customer or business data.

  • Security is inconsistent—call recordings are restricted, but AI transcripts are not.

  • Potential compliance and privacy concerns for teams using these features.

Request:
Please apply the same access-control logic used for call recordings so that only JustCall owners or authorized users can view AI transcript links.

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