Saved replies filter also available for Team members
The Filter option in Saved replies is only available for Admins and account owners. We also need to have this option for Team members so they can filter replies accordingly.
Messaging tab closes when switching to another tab in Windows Dialer
The open messaging tab closes when you change the tab from messaging to any other on the windows dialer. Here is a video link to explain the query: https://go.screenpal.com/watch/cZjrYZV9dta
Request to group saved SMS replies by category and sort them alphabetically
Customer has requested that the saved replies for SMS be organized into categories and sorted alphabetically instead of by date of creation. They have also expressed interest to be able to create their own categories for easier use. These categori...
Export the analytics of all bulk SMS Campaigns at once
The export button on the Bulk SMS page to provide more data such as valid/invalid numbers
Undeliverd/sent/wrong format and not just the campaign name and count of numbers on that campaign
Ankita Varma
about 1 year ago
in SMS
0
Needs review
To have the option of archiving message in the desktop app
The archived message is included in the Mobile app but not in the desktop app. The user wants to use this option primarily in the desktop app. It appears that these two platforms (Mobile app and desktop app) should offer consistent options, as the...
Shubham Mishra
about 1 year ago
in SMS
0
Needs review
Hi Team, We need to allow integrating Chat GPT with JC, so that we can use the AI features. We did look into the SMS copilot feature, however Chat GPT should be made available on JC.
Option to create custom dashboard for SMS analytics
At the moment, we have an option to create a custom dashboard for call analytics and the user would want this for SMS analytics too. This will enable then to have metrics they want to see and team wise if possible.
Customization Request The DeskTop App has no "Group SMS" access.The experience of functionality across Desktop App and Iphone App needs to match. Use Case Custimazation Reasons: So the user can access group SMS from the Desktop App How This Custom...
When clicking inbox under SMS it has a limited search function on the top right. However, when I click on a message and all the messages move to the taskbar on the leftside I can no longer search. If I want to search I have to click the inbox again.