Sales Dialer

Idea Summary: In the current Sales Dialer setup, once custom fields are mapped to a campaign, all available custom fields become visible, even those not relevant to that specific campaign. This can lead to unnecessary clutter and confusion for age...

Cx is using the sales dialer and has integrated his pipedrive account with the sales dialer. cx stated end users have two phone numbers associated with them. When the campaign gets created on Sales Dialer, it only gives the first number for that c...

Use of Contact Data in Workflows: Currently, workflows do not allow dynamic access to contact-level data (e.g., language preferences). Suggested enabling conditional logic based on contact attributes — for instance: If contact.language = "English"...

Currently, when using the Re-sync button in Sales Dialer to pull contacts from a HubSpot list, JustCall only adds new contacts to the campaign. However, contacts that have been removed from the HubSpot list are not removed from the Sales Dialer li...

The JustCall Dialer has a filter feature that allows you to separate calls based on their Rating category. However, this feature is not available in the Sales Dialer call logs. It would greatly benefit our users if we could also add the Rating cat...

Customers need specific permissions from the sales dialer to be available to a set of team members. For example, sales dialer call logs visibility without full admin access.

They want a built‐in option to start every call with a pre-recorded message in Sales Dialer like you can in the JustCall dialer.

After a call is done on SD, the customer wants to be able to change the phone number in the phone number field as a decent number of customer are asking them to not call on the number called and they want the option to change the primary number

The user would like to sync all the data between Zoho and the sales dialer to make sure that if any contact is edited on any platform, it syncs on both.

Our sales dialer mobile app shows only Power dialing campaign. The user has requested if we can show predictive and dynamic dilaer as well on the mobile app.