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Sales Dialer

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Allow prompts to be added for dialling

When calling prospects, we only see the name of the person and company/notes pre added. With AI now available and company name already populated, a prompt should auto run to uncover more information. This would run as Trigger - call connected. Pro...
Guest about 20 hours ago in Sales Dialer 0 Needs review

Custom Role Permissions and Scope definition for Sales Dialer as well

Customers need specific permissions from the sales dialer to be available to a set of team members. For example, sales dialer call logs visibility without full admin access.
Almeen Siddique 1 day ago in Sales Dialer 0 Needs review

Pre-recorded message in Sales Dialer

They want a built‐in option to start every call with a pre-recorded message in Sales Dialer like you can in the JustCall dialer.
Ankita Varma 3 days ago in Sales Dialer 0 Needs review

Show company name along with the contact name in Sales dialer before dialing.

The user wants the Company name beside the contact name that is being dialled in the Sales Dialer. I did suggest that, once the call is answered, the name of the company can be seen in the right-hand column. However, they prefer it being beside th...
Almeen Siddique 9 days ago in Sales Dialer 0 Needs review

Title: Umbrella Setting for Timezone-Based Calling in Sales Dialer

Currently, in the Sales Dialer's Timezone-Based Calling feature, users must manually configure calling windows for each country. This can be cumbersome when the majority of countries need to follow a standard calling window, such as 9 AM to 6 PM (...
Siddhant about 1 month ago in Sales Dialer 1 Future consideration

Populate the number for the complete or reschedule options for tasks. This is only possible for Skip

JustCall is currently integrated to Hubspot When running list of tasks to call, the number is removed from the dialer after completing the task > If you choose Complete or Reschedule, the number is no longer pre-filled on the dialer whereas thi...
Guest 21 days ago in Sales Dialer 0 Needs review

Need drag-and-drop feature in the Sales Dialer UI to rearrange dispositions

The user wants an option to rearrange dispositions in the Sales Dialer settings. Right now, there is no way to organize them, except by deleting and adding them again, which takes a lot of time. They need the ability to sort or move them alphabeti...
Guest about 1 month ago in Sales Dialer 0 Needs review

Option to Lower or Mute Incoming Call Alerts on JustCall Main Dialer When Using Sales Dialer

Description: Currently, agents using the Sales Dialer receive inbound calls through the regular JustCall dialer. When this happens, the loud ringing interrupts their ongoing conversation on the Sales Dialer. Requested Feature: Agents actively on a...
Siddhant 27 days ago in Sales Dialer 0 Needs review

Modify Mandatory Call Disposition Behavior to Exclude Call Rating Requirement

Description: When the Mandatory Call Disposition setting is enabled in the Sales Dialer, users are required to select both Call Disposition and Call Rating before they can proceed. However, some users do not utilize the Call Rating feature and wou...
Siddhant about 1 month ago in Sales Dialer 0 Needs review

2 way sync between Salesdialer and Zoho CRM

The user would like to sync all the data between Zoho and the sales dialer to make sure that if any contact is edited on any platform, it syncs on both.
Guest 29 days ago in Sales Dialer 0 Needs review