Voice bots to communicate appointment reminders / other financial reminders and taking confirmation
Simple voice bot that's connected to the CRM to remind end customers about their renewal, delays etc. Simple few use cases:- Payment to be made about anything (credit cards, loan payments, mortgages)- Delivery reminder - Status enquiry / dispatch ...
Navaneet Madhoor
over 1 year ago
in Voice
0
Needs review
Need a way to add custom fields in the new contact creation form. Probably an option to edit the form in order to add custom fields would work great. Currently, The team helped me to do so by using CSV import function but we would also like to do ...
Was wondering if a feature like a LIVE bot on IVR can be created using AI that could pickup key words and answer customer queries. This will lead to shorter query resolution time for our org, and if the AI fails to resolve the query the customer c...
0
Needs review
