SMS

Title: To have the search option in the inbox section of mobile app. Description: The user needs to have the search option in the Mobile App as they have multiple conversations going on and it is difficult for them to go through the conversations ...

If we could filter text by time frame like we can the calls and Having a filter set up for text that has been opened but not replied to - if we open up the text and are busy then go back we want to make sure everyone was responded to. Currently, t...

It is useful to anyone who uses the JC platform as a second phone line and for their primary business line - Instead of push notifications, it would be nice to see the number of text you have in Just call or notifications on the APP icon - ALSO......

Hi Team, This feedback is for JustCall mobile app (iOS). Can we have a filter to view the sms from a specific JustCall number? Or a search bar so that we can search the JustCall number and view all the sms under them? Pain Points: When there are a...

Hi Team, Is it possible to adding reactions to text messages i.e by long pressing on the message to react with emojis.

Hi Team, For agents on "team member" role, can we by default restrict the access of syncing saved replies? instead of setting up custom roles & permission? If incase this is not possible, we can show a filter (drop down) at the top right corne...

The sms analytics currently have only the JC number filter however to make it more specific it should also have the user group or the user(individual) filter so the user can filter messages for certain individuals and not limit to just numbers.

We need SLA for SMS responses. We need to be able to set an SLA for our team and then report on it to know that SMS incoming are being responded to within XX seconds or X minutes. I have asked about this feature before and was told it was in consi...

Whenever a message is undelivered it should be notified so any agent or user can take an action on the same immediately without any delay

When a new text message is received in the inbox, it does not automatically appear at the top. To view unread messages, we must scroll down. However, there is an option to filter and only view unread messages. It would be more convenient if new me...