SMS

Client's request: We are searching for an sms solution that allows us to mark conversations as active and feedback this into zapier. If we have this they might switch to annual

As of now, we can search for a message or a phone number and locate a conversation. However, the search with the contact name is not able to locate the conversation. It would be beneficial and easier to search for a conversation with the contact n...

A user wants to display the exact timestamp of sent and received messages within a conversation? Currently, the system shows relative time indicators like "1h" or "2h" instead of the actual time. Also, they've noticed that sometimes, when a conver...

I saw a really cool option the other day. I called into a business, and they missed my call, as they were either out of the office or away from their desks, and instead of that being the end of it, a minute after I hung up from that call, I receiv...

Bulk msgs for whatsapp

Current date format for SMS is DDMMYY. User's business is in the US and it is difficult for the business to follow DDMMYY format instead of the US date format. Hence looking to get this changed to MMDDYY. Thank you.

Feature Request: Modify the SMS bot functionality to either auto-close conversations after an automated or bulk SMS is sent, or allow the bot to respond to keyword triggers in open conversations. This enhancement would improve the bot's effectiven...

In our inbox, if a newly sent text message will get undelivered, please add an indicator beside the phone number that it has undelivered messages.

It would be helpful if we could limit which users could see which saved replies. For example, have different groupings of users for different replies.

Sometimes clients give us land line numbers by mistake (when requesting cell). With our regular phones - when we text those numbers we get a kick back message "Delivery of your message failed - this number is a landline and unable to receive texts...