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JustCall AI

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Conversational Context on JC Dialer

Finding logs of conversations with clients is time consuming, we have a hubspot integration with JustCall, and we do track all our calls and sms communications, but most of our agents travel a lot for business, and we don't always have our laptop ...
Guest about 1 year ago in JustCall AI 0 Needs review

Ability to respond to sms texts using AI bot within Justcall

To be able to add a bot on the Justcall messaging platform to respond to the users or to be able to integrate an AI bot within Justcall.
Guest 8 months ago in JustCall AI 0 Needs review

Transcription available in Czech language

The user has requested, that he would like to add the Czech language as well for transcription as that would help him with his business needs.
Guest 9 months ago in JustCall AI 0 Needs review

Generate and download analytics report for JustCall AI

Users can get insights on their agent's talk time, dead air, and hold time for a certain period of time pulled up all at once in a downloadable report. As of now, they can only see this report per call wise and on the UI, but are unable to downloa...
Guest 11 months ago in JustCall AI 0 Needs review

IQ Comment Acknowledgment Related

Currently, when someone tags a team member and adds a comment, there is no way to know whether the comment has been acknowledged. Therefore, the customer wants to receive a notification as soon as the team members click on "mark as read," indicati...
Shreyas Shetty about 1 year ago in JustCall AI 1 Needs review

Smart Context Cards for JC Dialer

With Smart Context Cards in JC Dialer, agents will be able to obtain their inbound or outbound contact’s previous context on the dialer UX itself, this will help prepare the agents, by providing previous context across channels (Voice + SMS+ Video...
Eashan Kadam about 1 year ago in JustCall AI 0 Needs review