JustCall AI

For numbers assigned to AIVA, a call summary is sent via email. However, the "AI Summary of Calls" option in the notification center does not control these emails. To improve user control, the notification center should have a toggle to enable or ...

The user has suggested that the AI voice agent does not stop giving an answer if the user interrupts in between but instead will complete the answer, we need to bring in a change to this that it stops and listens to the user's concern first and th...

The AI Voice Agent should also be designed for cold calling, enabling businesses to automate outreach to potential customers who have had no prior interaction with their brand. Why This Matters? Scalability & Efficiency – AI can handle a high ...

To make sure the correct name is pronounced on the call as it is non negotiable.

This would notify the agents in real time, and they could review their scores and contact the admins in case of any discrepancies. Or just be notified that they have been scored.

The user would like to select specific calls for transcription and use their minutes wisely in this case.

To adjust the prompt used for generating AI summaries of calls or the AI model itself.

Currently, we have the option to edit the scorecard to make changes to the additional questions in the scorecard, but there seems to be no option to delete it. It would be helpful if we could add a delete option for the scorecard.

Currently the keywords to upload for custom topics can be uploaded manually one by one. We are looking at the feature where it should allow to add the keywords on bulk. It would be great if it could allow using a CSV or using the Chat GPT automati...

We would like the option to generate our FAQs based on our historical transcripts. With our past call data, AI should recognise the common questions being asked to our agents and suggest them to us as FAQs.